Occupational Safety Technicians' Perceptions of Indicators of Mental Suffering at Work
Occupational health and safety; Occupational safety technician; Psychosocial risk factors; Suffering at work; Psychodynamics of work.
The research aimed to investigate the functional daily life of Occupational Safety Technicians (TSTs) in their perception of indicators of suffering at work. This proposal was relevant given the few scientific research works evidenced in Brazil that sought to explore the work practice of TSTs. As specific objectives, it was proposed: to identify psychosocial risk factors with the potential to promote suffering at work; to discuss subjectivity in the human-work interface and to determine coping strategies used to deal with the obstacles of daily work. Regarding the method, we chose to conduct a quantitative and qualitative research study with a descriptive design, based on two studies. In study 1, for the quantitative analysis, the Workplace Distress Indicator Scale was used, with 28 questions, divided into 3 factors: meaning at work, mental exhaustion and recognition at work. The scale, derived from the Protocol for the Assessment of Psychosocial Risks at Work, was formatted in the Google Forms tool and distributed to different regions of Brazil. In study 2, 1 face-to-face meeting was held to conduct a semi-structured collective interview with a group of 4 participants, aiming to explore subjective variables of categorized narratives, through the content analysis technique. In the results of the first study, 78 participants indicated mental exhaustion as the indicator of greatest potential for suffering at work, where most of the items were classified as medium and borderline risk potential. In the other factors, the significant majority of items presented themselves as indicators of low risk in promoting suffering. In study 2, the TSTs ratified and highlighted mental exhaustion as a factor indicative of suffering, in communion with different categories of content analysis, defined a posteriori, such as: low autonomy; difficulties in interpersonal relationships with leaders; work organization and technical and interpersonal strategies for coping with difficulties at work within the scope of the intersubjective processes of the organizational collective. In the final considerations, the perception of indicators of suffering at work and the presence of psychosocial risk factors in the daily lives of the participants were highlighted, in addition to the importance of using strategies to cope with indicators of suffering at work. Furthermore, this work contributed to bringing to the discussion perceptions and narratives of a professional category still little explored in the Brazilian scientific scenario. However, given the considerable limitations of the research, it is considered relevant to develop more quantitative and qualitative studies, based on the psychodynamics of work, to better determine indicators of suffering and psychosocial risk factors in the work context of TSTs.